Terms and Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These AltusLumen Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.


Please make sure you have read our Privacy and Security and Terms and Conditions related to the use of this Website.


This website is owned and operated by AltusLumen, all orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.


Separability

If any provision of these Terms and Condition of Ordering shall be deemed illegal or unenforceable, such illegality or unenforceability shall not affect the validity and enforceability of any other legal provisions hereof which together shall then be construed as if such illegal and unenforceable provision or provisions had not been inserted herein, unless such illegality or unenforceability shall destroy the underlying business purpose of these Terms and Condition of Ordering.


Force Majeure

AltusLumen shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, shortages, inability to procure or ship product or obtain permits and licenses, supplies or raw materials, or any other circumstances or causes beyond the control of AltusLumen in the conduct of its business.


Availability

AltusLumen keeps all products in stock. However, if a product is not in stock when customer place order, AltusLumen will do the best to let the customer know by email. AltusLumen will also provide the best estimate of when the product will be available.


Limitation Of Liability

ANY LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES IS EXPRESSLY DISCLAIMED. AltusLumen'S LIABILITY IN ALL EVENTS IS LIMITED TO, AND SHALL NOT EXCEED, THE PURCHASE PRICE PAID.


LEGAL NOTICE AND DISCLAIMER

All information provided on this web site is subject to change without notice. While efforts have been made to make this Web site helpful and accurate, due to the open nature of this web site, and the potential for errors in the storage and transmission of digital information, AltusLumen does not warrant the accuracy of information obtained from this Web site. ALL MATERIALS POSTED ON THIS SITE ARE "AS IS" AND WITHOUT WARRANTIES EXPRESS OR IMPLIED. AltusLumen DISCLAIMS ALL WARRANTIES INCLUDING THE IMPLIED WARRANTY OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. AltusLumen DOES NOT WARRANT THAT FUNCTIONS CONTAINED ON THIS SITE WILL BE UNINTERUPPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GRAINGER DOES NOT WARRANT OR REPRESENT THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.


Payment

All payment must be settled in US dollars by Visa, Mastercard, Discover and AE credit card under Paypal payment gateway.


Shipping Policy

We will ship to any address except P.O Boxes and APO/FPO military addresses as a signature is required at the time of delivery. We can ship your order using Post Office Air Mail. It will take approximately 10-14 days for delivery.


For International Customers, many countries will require additional taxes and/or duties based on the customer value of your shipment of which are responsible by customers. Please contact your country's customs office for specific details.


An email notification will be sent to you once the order is confirmed. We will also contact you by phone to confirm the delivery arrangement.


Changes and errors

AltusLumen promises to do everything to achieve 100% accuracy, but occasionally mistakes do occur. Pricing, product outlook, product availability and offers subject to change without prior notification. AltusLumen reserves the right to make changes without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic or technical errors in online or print advertising. NOTE: Products and packaging depicted may differ from stock available at time of shipment; we reserve the right to substitute equivalent items.


Warranty Policy

At no time and under no circumstances shall AltusLumen or its resellers be liable to you or any third party for any damages of any kind including but not limited to personal and property damages resulting in any and all usages, direct of indirect, of AltusLumen products.

  1. We warrant to the end user that the product is free of workmanship problem and is entitled to 12 months warranty period commencing from the date of purchase.
  2. The warranty is invalid when the product has been subject to misuse, abuse, neglect, accident, improper installation, tampered, repaired or modified in any way by person other than service staffs of AltusLumen.
  3. The purchaser will be responsible for any transportation costs.

Governing Law & Limitations

Transactions between purchaser and AltusLumen shall be governed by and construed in accordance with the laws of Hong Kong Special Administration Region (SAR), without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This agreement, the policies printed in the applicable AltusLumen's catalogue, and the policies, terms and conditions stated on the applicable AltusLumen's invoice or packing slip constitute the entire agreement between the parties relating to the subject matter herein and cannot be modified except in a written agreement signed by both parties.


While efforts have been made to ensure the accuracy of this web site, due to its open nature, AltusLumen does not warranty its accuracy. Please review our Privacy and Security for additional information regarding this web site.